Return & Cancellation Policy
Effective Date: 3 March 2026
1. Nature of Our Products
Symilars provides digital products and online subscription services, including AI training programs, educational content, and online tools.
All products are delivered digitally. We do not sell or ship physical goods.
Because of the nature of digital services, traditional product returns do not apply.
2. Subscription Terms
All Symilars products are offered on a subscription basis unless otherwise stated.
Cancellation
You may cancel your subscription at any time by:
- Logging into your account dashboard, or
- Contacting our support team at [your support email]
After cancellation:
- Your subscription will remain active until the end of your current billing cycle.
- You will not be charged for the next billing period.
- Access to services will expire at the end of the paid term.
3. Refund Policy
Due to the immediate access to digital content and online services:
- We do not offer refunds once access to the product or training has been granted.
- No partial refunds are provided for unused time within a billing cycle.
- No refunds are issued for failure to cancel before renewal.
Exceptions
Refunds may be issued only in cases of:
- Duplicate charges
- Accidental multiple payments
- Verified technical errors preventing access to the service
Refund requests must be submitted within 7 days of the transaction date.
All approved refunds are processed to the original payment method.
4. Returns
As Symilars provides digital products:
- Physical returns are not applicable.
- There are no return shipping costs.
- There are no restocking fees.
5. Contact Information
If you have questions regarding your subscription or billing, please contact:
Symilars Support Email: [Insert Support Email] Website: [Insert Website URL]