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Refund Policy

Effective Date: 3 March 2026

1. Overview

This Refund Policy applies to all products and services offered by Symilars through our website (symilars.com).

All Symilars products are digital subscription-based services, providing access to software, AI tools, and educational content.

2. General Refund Policy

Due to the nature of digital products and immediate access upon purchase:

  • All sales are considered final.
  • We do not provide refunds once access to the service has been granted.
  • We do not offer partial refunds for unused subscription time.
  • Failure to cancel before renewal does not qualify for a refund.

3. Eligible Refund Exceptions

Refunds may be granted only under the following circumstances:

  • Duplicate or accidental charges
  • Multiple payments for the same subscription
  • Verified technical issues that prevent access to the service

To be eligible:

  • Refund requests must be submitted within 7 days of the transaction
  • You must provide sufficient details (receipt, issue description)

All approved refunds will be issued to the original payment method.

4. Subscription Cancellations

You may cancel your subscription at any time:

After cancellation:

  • Your subscription remains active until the end of the billing period
  • No further charges will occur
  • Access ends when the billing period expires

5. Paddle Payments

Payments are processed securely by Paddle, our Merchant of Record.

  • Paddle handles billing, payments, and invoice generation
  • You may also manage subscriptions or request billing support through Paddle’s customer portal

6. Contact

For refund requests or billing issues:

Symilars Support Email: [email protected] Website: https://symilars.com